- People who have entrenched ideas tend to dig in deeper when confronted with contrary evidence.
- People tend to focus on others' tendency toward confirmation bias rather than their own.
Here's a late update: the Washington Post article by Shankar Vedantam, referencing work by John Bullock (Yale University), Brendan Nyhan (Duke University), and Jason Reifler (Georgia State University). All the research deals with contentious (political) subjects; I don't know how the findings would fare if they tried to control for the sense of helplessness or whatever that people experience when discussing political issues.
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